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On Site Service PDF Print

A computer sent in for repair means downtime and loss of productivity.  Fortunately, most of the parts found in today’s computer systems are standardized and require a minimum of downtime to replace.  Our service technicians can replace many types of parts on site so you can get back to work quickly.

We also equip all of our technicians with “mobile warehouses” containing common computer and network hardware. If your technician discovers that you need a new part or device while performing on site service, they can often install it right away – no waiting or additional service calls needed. 

If you’re having problems with your software our technicians can usually troubleshoot and fix the problem on site.   Need help fixing your specialized application?  We are familiar with most of the popular software packages used by healthcare, legal, construction, automotive sales/service, hospitality and nonprofit companies and organizations, to name a few.  Don’t have time to sit on hold with tech support?  Let us make the call so you can worry about running your business.   

Most importantly, our service team takes tremendous pride in every aspect of its work.  Our reputation stems not just from our technical expertise, but from our friendliness, patience and dedication to maintaining strong and lasting business relationships with all of our clients.  We don’t just work for you; we work with you.

What services can be performed on site? 

  • Adding or replacing memory chips, video and sound cards, fans, monitors, keyboards, mice, monitors, printers, wireless hardware and dozens of other devices and components
  • Software installation, configuration and upgrades
  • Software troubleshooting and repair
  • Networking and wireless troubleshooting and repair

What qualifications do our technicians hold?

  • Recognized industry certifications from companies like Microsoft and Cisco
  • Unparalleled experience working with numerous hardware and software vendors, devices and platforms
  • Understanding of the concerns and challenges facing businesses and organizations from a broad spectrum of industries and fields
 

Remote Helpdesk Assistance


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Please call 828-254-4464 for remote technical assistance.  Using our Remote Helpdesk, we may be able to fix your problems from our office.  This technology will allow us to remotely control your computer to fix some of your urgent problems.  The only requirement is that you have a working internet connection.  Please give us a call and we will provide you with the code to get you started.
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TSAChoice, Inc.
108 Asheville Commerce Parkway
Candler, NC. 28715
(828) 254-4464

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