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Organizations that rely more on technology are increasing the demand of managing their IT infrastructure.  As part of managing IT, it is important to plan for growth and to stay current with technology. Some of the issues that organizations face are budgeting for IT expenses, planning backup and disaster recovery, maintaining network security, and managing users and data.

Planning for IT expenses is important.  With a budget, you can plan for upgrades and replacements.  You can plan for projects, getting new software, and other business enhancing products.  IT is not a variable expense with a budget.

Data is the most critical part of the IT infrastructure. Fires, theft, equipment failures, and floods do happen.  If regular backups are not performed, then the risk of permanently losing your data is extremely high. 

Disaster recovery is similar to backups but it addresses the issue of what to do when your equipment fails.  Organizations that have a disaster recovery plan have procedures in place to perform alternative methods  until the normal IT services can be restored.  Two questions that need to be addressed for disaster recovery is 1) how much data is acceptable to lose 2) how long can the organization be without the normal IT services.

Network security is important as well.  Network security is not just anti-virus software and firewalls.  Good network security addresses all the endpoints of the network, from the Internet to the workstations, and should be easily managed and include notification options.

Security also includes managing the users and having defined polices.  As an example, an organization does not want to have their accounting data available to all personnel in the organization. Managing with a good solution will ensure that the right users have access to the right resources.

TSAChoice offers the service and solutions to help manage your IT infrastructure.  Using our Complete IT Plan, we can offer all of these services and more under a flat-rate monthly plan.

Maintenance

Every machine needs maintenance and your computers, servers and network equipment are no different.

Your automobile requires regular oil changes, air filter changes, tire rotations, and other regularly scheduled maintenance. Your computer needs regular maintenance too. If you take the stance that "if it's not broke, don't fix it", you may encounter problems more frequently, and experience longer downtime.

Computers are composed of moving parts. The Hard drives are constantly spinning, as well as the cooling fans. It is important to keep air flowing though your computer to keep it from overheating.

Dust and other airborne elements can clog up these fans, heat sinks, and other components and cause failures. A simple dusting and inspection of the internal of your computer can prolong the life of your computer and help avoid costly repairs.

There is also more than hardware maintenance. There are many software maintenances that need to be done regularly as well.  Typical software maintenance includes installing patches, running virus scans, cleaning temp files, defragmentation, and many others.

The maintenance does not end with your computers. Some of your large managed switches, routers, other networking devices and printers need regular maintenance as well.  

The equipment that makes up your IT infrastructure is an investment for your organization. TSAChoice provides programs and training that helps you take care of the routine maintenance.  Organizations have used our quarterly maintenance program and also our Remote Monitoring, Management and Maintenance services.

 As part of our Complete IT plan, TSAChoice provides this service and more for a flat monthly rate.  Call us for more information.

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