tsachoice.com

Unlike many of our competitors who provide new customers with their simple defective equipment replacement warranty, TSAChoice provides its new customers with its very best service product—the Comprehensive Service Agreement.  The value of this agreement will be seen the very first time you place a service call. 

Once the initial year is over, most of our customers decide to continue with this plan.  We will even lock in our pricing for up to 5 years if purchased in advance. 

Benefits of the Comprehensive Service Agreement include:

• Immediate replacement of defective parts with absolutely no cost to you for labor, materials, or travel. 
• Guaranteed Service Response- We guarantee to respond to emergencies within two hours or we pay you $500.  We will respond to routine problems by the end of the next business day.
• Priority scheduling for Moves, Adds and Changes (MAC) work- We will schedule any MAC work within 5 days, pending availability of equipment.
• Receive a 18% discount off our normal T&M labor rates on moves, changes and additions.
• Wrong Diagnosis Guarantee- If TSAChoice causes you to be billed by another service provider because of a misdiagnosed problem—we will pay the bill.
• Checking / reporting of affiliated Telephone Company and Internet service provider problems is free.  Call TSAChoice first for all problems.
• Free System Back-ups, software patches, and telephone service support.